Moon Palace Cancun

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Cancun
Apr 28, 2024 - Apr 29, 2024
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Contact Information

✉️ mcordero@palaceresorts.com

🔗 Website

Reservation: 📞 +1-888-475-8114

📍 Carretera Cancun-Chetumal Km 340

Moon Palace Cancun

Moon Palace Cancun Review

Boasting a cash machine and a bureau de change, the 5-star Moon Palace Cancun Hotel is located at a 2.9 km distance from the unique Motorsports Piston Pueblo Theme Park. Guests have access to an outdoor swimming pool, a pool area and WiFi throughout the property.

Continental breakfasts are available upon request. Guests of the unique property can have dinner at Momo restaurant, which serves Japanese dishes. To cater to every palate, it offers a gluten free menu. This Cancun hotel has a sky bar, serving refreshing drinks.

The resort has a beachfront setting within 4.5 km of Ventura Park Cancun, while natural sights like Xoximilco Theme Park are about 3.1 km away. Spa in Cancun is within walking distance of the Moon Palace.

Some of the luxurious rooms of Moon Palace Cancun Hotel face the sea, and comprise an individual terrace and a balcony. Guests can make use of a coffeemaker and a mini-bar, and relax with free wireless internet. The marbled bathrooms come with a Jacuzzi bath and a sauna together with hair dryers. The units of this luxury hotel look out over the Caribbean Sea.

Cancun airport lies 15 km away from this unique accommodation and it takes about 20 minutes by car to get there.

Steam baths and massage therapy can be booked at the luxury property at an extra charge. The beachfront Moon Palace invites guests to a pristine private beach with a sunbed and beach umbrellas. Water sports activities, mountain biking and windsurfing are available on site or in the area. You can also unwind in a wellness area along with steam baths, a whirlpool tub and a solarium.

Impressions

Positives and negatives

  • Stunningly beautiful brand-new hotel with a coffee house and golf courses.
  • Particularly good setting in a coastal area surrounded by a grove and a lake.
  • Range of fantastic and gorgeous rooms, some with poolside views.
  • The traditional restaurant serves local fare for lunch and dinner.
  • Great main bar.
  • Top-notch service provided.
  • Great value compared to other Cancun properties.
  • Occasional complaints about not comfortable beds.
  • Too small bathrooms may not be everyone's cup of tea.

Rooms

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4 guests maximum, of which 4 adults maximum
Superior Room with Ocean View Double
Size: 45 m2
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Honeymoon - Adults Only Double
Size: 45 m2
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4 guests maximum, of which 4 adults maximum
Superior Room with Garden View Double
Size: 45 m2
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6 guests maximum, of which 6 adults maximum
Deluxe Family Room Family
Size: 90 m2
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Superior Junior Suite Golf Course View Suite
Size: 65 m2
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4 guests maximum, of which 4 adults maximum
Swim Up Suite Suite
Size: 45 m2
Show rooms

Facilities

Facilities

  • Flat-screen TV
  • AM/FM alarm clock

Rooms

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Dining facilities

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Special diet menus

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Relax

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Public Bath
  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Fishing

Activities for Kids

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Reviews

  • Cleanliness 8.7/10
  • Comfort 8.6/10
  • Facilities 8.5/10
  • Free WiFi 8.8/10
  • Location 8/10
  • Total 8/10
  • Value for money 7.8/10
The breakfast buffet is amazing, with a wide variety of delicious options. It opens at 6am, which was perfect for early starters like me.
Nothing, all was good.
We had an amazing time at this hotel. The cleanliness was top-notch, and the hotel facilities were outstanding. We especially loved the spacious and clean breakfast area with a wide variety of food and drink options. The staff went above and beyond to ensure our comfort and satisfaction, particularly Raul, Ximena, Charly, Fatima, and Pablo. They provided excellent service throughout our stay. We were also impressed by the convenient transportation options within the hotel, making it easy to get around. The location of the hotel was perfect, with the Playroom attendants only a short distance away.
Everything was great.
I had an amazing time at the hotel! The cleanliness was outstanding, and the hotel facilities were top-notch. I had no trouble finding parking, and the transportation around the hotel was convenient. In terms of location, it was great to have easy access to Alex, Jeronimo, Jose, Ernesto. The buffet kitchens and the indoor "La Gondola" restaurant were excellent. The staff was friendly and attentive, making my stay even more enjoyable. I would definitely come back to this hotel and post an updated review if there's a reason to visit again.
Couldn't find any faults at all.
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Location

Landmarks nearby

  • Piston Pueblo 2.88 km (1.79 mi.)
  • Ventura Park Cancun 4.49 km (2.79 mi.)
  • Xoximilco 3.07 km (1.91 mi.)
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Moon Palace Cancun FAQ

Which landmarks can we visit during our stay at the unique 5-star Moon Palace Cancun Hotel?
You can always visit one of the highly rated attractions, Wet 'n Wild, placed 4.5 km away from the unique 5-star Moon Palace Cancun Hotel. Other sights that are worth your while are Xoximilco Theme Park (3.1 km) as well as Ventura Park Cancun (4.6 km).
Is Moon Palace Cancun Hotel close to the airport?
Moon Palace Cancun Hotel is set within 15 km of Cancun airport, and can be accessed with a 20-minute drive.
Does the unique 5-star Moon Palace Cancun Hotel provide an airport shuttle?
The unique 5-star Moon Palace Cancun Hotel offers a shuttle which will take you to Cancun within 20 minutes.